Effective Date: 1st Dec 2024

At Compe Audio, accessible at https://compeaudio.co.ke, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

1.2 Payment Information

  • Credit/debit card details or other payment method information (processed securely through third-party payment processors).

1.3 Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Browsing behavior on our website

1.4 Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve our website, products, and services.
  • Communicate with you about promotions, offers, or updates.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, and website hosting.
  • Legal Requirements: Authorities if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to legal obligations.
  • Opt-out of marketing communications by contacting us or clicking the “unsubscribe” link in emails.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Address: Gaborone Road, Nairobi CBD, Kenya
Email: hello@compeaudio.co.ke
Phone: 0737584100
Open: Monday – Saturday, 8:00 AM – 5:00 PM

By using our website, you consent to the terms of this Privacy Policy.